What is the return policy?
Because of the intimate nature of the toys/dolls we sell, we are unable to return or exchange purchased toys and products unless defective. It is for the health, safety and peace of mind of our customers.
If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact our customer service email to firstname.lastname@example.org.
Customers have the right to apply for a return within 15 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.